Shipping policy

At Crunch Bites, we prioritize quality, freshness, and sustainability in every aspect of our business, including our shipping practices. Below is our comprehensive shipping policy that aligns with our production schedules, delivery guidelines, brand values, and commitment to sustainability.

Production and Delivery Schedule

1. Order Processing

  • Order Received: Orders placed today will be sent for production tomorrow.
  • Production Plan Submission: The production plan for orders received today is submitted to the kitchen the following morning.
  • Small Batch Preparation: We prepare our snacks in small batches to ensure maximum freshness, quality and to avoid wastage & overproduction.

2. Production Timeline

  • Day 1: Orders are received and processed.
  • Day 2: The production plan is submitted to the kitchen in the morning for Production of Day 1 Orders.
  • Day 3: Freshly prepared snacks are packed in the kitchen by the morning.
  • Day 3 Afternoon: Orders are marked as ready for pickup for the logistic Company.

3. Shipping Timeline

  • Day 3-9: Orders are picked up by the shipping company. And are delivered within 2-5 days for Metro Cities, 3-6 days for Non Metro Cities.

Standard Shipping

  • We partner with reliable logistic companies to ensure timely and safe delivery of your orders.
  • Standard shipping typically takes 2-5 days for Metro Cities and 3-6 days for Non-Metro Cities.
  • To reduce our carbon footprint, we consolidate shipments and avoid expedited, priority, hyperlocal deliveries, and quick commerce sales channel. This approach minimizes transportation emissions and supports our sustainability goals.

Tracking Information

  • Provided via email or SMS once shipped.
  • Monitor delivery status using this link or initate a chat from the bottom right of the Website.

International Shipping

  • Currently not available; future options may be explored.

Customer Support

Shipping Disclaimer

  • Possible delays due to unforeseen circumstances.
  • Efforts made to keep customers informed.